Help

Plain answers.

No knowledge base maze. If you can't find your question, ask the chat — it knows everything below.

Buying
How long does it take to register a domain?+
Seconds. We register straight with the registry the moment you confirm.
Can I pay with anything other than card?+
Yes — card, Apple Pay, Google Pay, Link. Bank transfer for orders over $500.
Is there a minimum term?+
One year. You can cancel before renewal at any time, in one click.
What if I change my mind?+
Five-day refund window for any reason — name had a typo, project pivoted, anything. After that, the registry charges us so we can't refund.
Owning a domain
Where do I see what I own?+
Your dashboard. It's a chat — say "show my domains" or just open it. The full log of every change is there too.
How do I point my domain at my site?+
Tell us where you're hosting (Vercel, Netlify, Squarespace, anything) and we set the DNS. Or paste the records you were given.
What if I break the DNS?+
Every change has an undo button. You can roll back any record to the previous state, even months later.
Will I get spam at the WHOIS email?+
No — we hide your details for free. The public WHOIS shows our privacy proxy, not you.
Agents & AI
Is it safe to let an AI buy domains for me?+
Safer than letting one with your card. Agents use a separate key with a budget cap, a TLD allowlist, and an audit log of every action — all set by you, all revocable.
What happens if the agent buys the wrong thing?+
Same five-day refund window applies. The audit log shows exactly what was bought when, and you can revoke the key from the dashboard.
Which agents are supported?+
Claude, ChatGPT, Cursor, plus anything that speaks MCP. There's also a CLI for terminals & CI.
Pricing & renewal
Why is .com $12 and .ai $70?+
Because the registry charges us $9 and $65 respectively. We add a flat fee. The price you see is the wholesale rate plus that fee — never a markup.
Will the price go up at renewal?+
Only if the wholesale rate goes up at the registry level. We pass through changes unchanged, with a heads-up before any renewal.
Do you do bulk discounts?+
Same price per domain whether you buy one or a hundred. Simpler this way.
Transfers
Can I move a domain in?+
Yes. Inbound transfers are free, and we add a year of registration that comes with the domain.
Can I move a domain out?+
Yes. Outbound is also free, no questions, no waiting on phone support. Click "transfer out", get the auth code, done.
Still stuck?
Open the chat. A human is in the loop after 9am ET.
Open the chat →